Privacy Policy
Last updated: April 2025
Deeside Electrical Services is committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and how it is handled in line with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Deeside Electrical Services is an electrical contractor based in Aberdeen, serving Aberdeen and the surrounding areas of Aberdeenshire.
If you have any questions about this policy or how your data is handled, please contact us through the contact page.
2. What Information We Collect
When you submit a quote request or enquiry through our website, we may collect the following:
- Your full name
- Phone number
- Email address
- Job address and postcode
- Details about the work required
- Photos you choose to upload
- Your preferred contact method
3. Why We Collect Your Information
We collect your information solely to:
- Respond to your enquiry or quote request
- Provide an accurate and relevant quote for the work described
- Contact you using your preferred method
We do not use your information for marketing purposes without your explicit consent.
4. How We Share Your Information
We do not sell, rent, or share your personal information with any third parties for commercial purposes.
Your data may only be accessed by members of the Deeside Electrical Services team who need it to respond to your enquiry.
5. How Long We Keep Your Data
We retain your information only for as long as necessary to respond to your enquiry and fulfil any related services.
If no job is carried out, your data will not be retained beyond the period needed to handle your initial enquiry.
6. How We Protect Your Information
All information submitted through our website is transmitted using SSL encryption. We take reasonable steps to ensure your data is stored securely and protected from unauthorised access.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please get in touch via the contact page.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top.
Questions about your data? We are happy to help.
Contact Us